Store Lead & Sales Coach

John Craig Clothier; Naples (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

John Craig Clothier in Naples, FL seeks an Assistant Manager to support the Store Manager in overseeing all store operations, elevating client experience, and ensuring smooth daily execution. This role bridges leadership and sales, acting as a mentor to associates and a reliable second-in-command.

The Assistant Manager helps maintain store standards, monitors operational procedures, and steps into the Store Manager’s role when they are off-site.

Qualifications

• Leadership and mentoring of team members
• Strong client relationship skills
• Knowledge of merchandise and promotions
• Ability to coach and drive sales performance

Responsibilities

• Consistently achieve personal sales goals while coaching others to do the same.
• Lead by example in client engagement, follow-up communication, and professional presentation.
• Maintain up-to-date knowledge of merchandise, MTM offerings, promotions, and company selling techniques.
• Support sales associates in resolving client issues or special requests promptly and professionally.
• Open and close the store following procedures, ensuring cleaning, organization, and reporting tasks are complete.
• Oversee daily paperwork, including deposit preparation, end-of-day reconciliation, and weekly reporting to corporate.
• Assist the Store Manager in preparing and adjusting weekly employee schedules for coverage and efficiency.
• Monitor inventory accuracy by tagging, transfers, receiving, and cycle counts.
• Ensure compliance with operational procedures for alterations, MTM, and special orders.
• Verify backroom areas are neat and labeled; if Winter Park, assist warehouse coordination as needed.
• In locations without a Shipping & Receiving Administrator, assist with shipping, receiving, and transfer tasks.
• Verify merchandise against packing slips and purchase orders, maintaining organized backroom storage.
• Ensure proper documentation is submitted to corporate and align with receiving procedures.
• Serve as a communication link between the Store Manager, Corporate Office, and store team.
• Attend and contribute to store meetings and management calls.
• Support implementation of company initiatives, promotions, and events.
• Leadership through example and positive attitude
• Strong product knowledge and client relationship skills
• Attention to operational accuracy and compliance
• Professional appearance and demeanor consistent with brand standards
• Team-oriented mindset — upholds responsibility for maintaining clean, orderly, and welcoming store environments

Skills

Leadership

Client relationships

Product knowledge

Sales coaching

Professional appearance

Job description

John Craig Clothier in Naples, FL seeks an Assistant Manager to support the Store Manager in overseeing all store operations, elevating client experience, and ensuring smooth daily execution. This role bridges leadership and sales, acting as a mentor to associates and a reliable second-in-command.

The Assistant Manager helps maintain store standards, monitors operational procedures, and steps into the Store Manager’s role when they are off-site.