Luxury Client Advisor | Brand Ambassador & Sales Driver

LVMH Group; Naples (FL); On-site; USD 42,000 - 70,000; Full time

Job summary

Christian Dior Couture in Naples, FL is seeking a Client Advisor to deliver best-in-class service while achieving personal sales goals.

You will cultivate client relationships, share product stories, and support boutique operations including inventory and merchandising. This role emphasizes clienteling, appointment setting, and tailored styling guidance to drive loyalty.

Join a prestigious brand within the LVMH Group and contribute to elevated luxury experiences.

Qualifications

• At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment
• Strong drive for business results with a passion for creativity, fashion and the brand
• Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills
• Provide outstanding customer service including in person, over the phone and through electronic communication
• Ability to work varied hours/days, including nights, weekends, and holidays as needed
• Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment
• Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs
• Responsible for store security procedures, including locking and securing the premises, as needed.

Responsibilities

• Build, manage, and grow a personal client portfolio with a focus on retention, reactivation, and lifetime value
• Achieve and exceed individual Sales Goals and KPI including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS)
• Maintain a strong drive for results and a positive, team first attitude at all times
• Act as a brand ambassador both within and beyond the boutique environment
• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Strategically develop and nurture a local and international client base through personalized outreach, appointment setting, and consistent follow-up
• Leverage deep product knowledge and brand storytelling to create meaningful, memorable client experiences through the details and stories of our products
• Anticipate client needs and deliver tailored product recommendations and styling guidance
• Assist in packing or wrapping customers' merchandise, when necessary

Skills

Retail Sales

Client Service

Communication

Flexibility

Stock & Merchandising

Equipment Operation

Physical Stamina

Job description

Christian Dior Couture in Naples, FL is seeking a Client Advisor to deliver best-in-class service while achieving personal sales goals.

You will cultivate client relationships, share product stories, and support boutique operations including inventory and merchandising. This role emphasizes clienteling, appointment setting, and tailored styling guidance to drive loyalty.

Join a prestigious brand within the LVMH Group and contribute to elevated luxury experiences.