Luxury Fashion Advisor — Flexible Hours & Client Experience

Chanel, Inc.; Costa Mesa (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Flexible schedule

Wellbeing resources

Paid time off

Health & retirement benefits

Job summary

CHANEL, Inc. in California is seeking a Fashion Advisor to deliver exceptional client service and fashion expertise. You will engage with clients, convert walk-ins into loyal brand ambassadors, and contribute to revenue while fostering brand loyalty.

You will join a diverse sales team and report to boutique leadership, with a schedule that may include evenings, weekends, and holidays to support peak periods and events at South Coast Plaza.

Qualifications

• 3+ years of related experience
• Minimum High School Diploma
• Ability to lift 15 lbs.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors
• Optimize the client experience through prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude to raise service levels and exceed client expectations
• Take in repairs and maintain follow up with clients regarding repairs and alterations

Skills

Client service

Fashion expertise

Communication skills

Team collaboration

Education

High School Diploma

Job description

CHANEL, Inc. in California is seeking a Fashion Advisor to deliver exceptional client service and fashion expertise. You will engage with clients, convert walk-ins into loyal brand ambassadors, and contribute to revenue while fostering brand loyalty.

You will join a diverse sales team and report to boutique leadership, with a schedule that may include evenings, weekends, and holidays to support peak periods and events at South Coast Plaza.