Luxury Fashion Advisor — Elevate Client Experience & Loyalty

CHANEL; Costa Mesa (CA); Hybrid; USD 39,000 - 47,000; Full time

Benefits offered by this job

Flexible time

Hybrid work options

Wellbeing resources

Generous paid time off

401K and healthcare

Job summary

CHANEL in Costa Mesa is seeking a Fashion Advisor who delivers exceptional client service and applies fashion expertise to inspire loyalty. You will work with a diverse sales team, drive client conversion and retention, and report to boutique leadership.

The role emphasizes building genuine relationships, providing warm, professional service, handling repairs follow-ups, and contributing to revenue through memorable shopping experiences in a luxury brand setting.

Qualifications

• Minimum 3 years of related experience in retail or luxury fashion.

Responsibilities

• Lead the development of new customers by converting walk-in traffic to clients and brand ambassadors.
• Provide prompt, professional, warm and courteous service to optimize the client experience.
• Build genuine relationships with clients through thoughtful outreach and follow-up.
• Strive to exceed client expectations and raise the level of service.
• Take in repairs and follow up with clients regarding repairs and alterations.

Skills

Client service

Fashion expertise

Communication skills

Team collaboration

Foreign language skills

Education

High School Diploma

Job description

CHANEL in Costa Mesa is seeking a Fashion Advisor who delivers exceptional client service and applies fashion expertise to inspire loyalty. You will work with a diverse sales team, drive client conversion and retention, and report to boutique leadership.

The role emphasizes building genuine relationships, providing warm, professional service, handling repairs follow-ups, and contributing to revenue through memorable shopping experiences in a luxury brand setting.