Luxury Fashion Advisor: Elevate Client Experience

Chanel; New York (NY); On-site; USD 38,572 - 46,838; Full time

Benefits offered by this job

Wellbeing resources

Parental leave

Generous PTO

401K

Healthcare coverage

Life insurance

Commuter benefits

Job summary

CHANEL is seeking a Fashion Advisor to deliver exceptional client service and fashion expertise in a fast-paced boutique. You will engage walk-in clients, cultivate relationships, and drive revenue while supporting a diverse sales team under boutique leadership.

The role emphasizes a service-minded attitude, fashion knowledge, and collaboration with colleagues to elevate the client experience and brand loyalty. Ability to assist with repairs and alterations improves client satisfaction.

Qualifications

• Minimum 3 years of related experience.
• Excellent communication skills.
• Customer-focused, service minded.
• Foreign language skills are preferred but not required.

Responsibilities

• Lead development of new customers and convert walk-ins to clients.
• Provide prompt, professional, warm and courteous service.
• Build genuine relationships with clients and conduct consistent outreach.
• Strive to exceed client expectations in every interaction.
• Handle repairs and follow up with clients regarding alterations.

Skills

Client service

Fashion knowledge

Communication

Team collaboration

Foreign language (bonus)

Education

High School Diploma

Job description

CHANEL is seeking a Fashion Advisor to deliver exceptional client service and fashion expertise in a fast-paced boutique. You will engage walk-in clients, cultivate relationships, and drive revenue while supporting a diverse sales team under boutique leadership.

The role emphasizes a service-minded attitude, fashion knowledge, and collaboration with colleagues to elevate the client experience and brand loyalty. Ability to assist with repairs and alterations improves client satisfaction.