Luxury Fashion Advisor – Elevate Client Experience

cc; Bal Harbour Village (FL); Hybrid; USD 83,097,000 - 94,558,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work options

Wellbeing resources

Parental leave and family benefits

Generous paid time off

401K / Pension

Job summary

CHANEL Bal Harbour is hiring a Fashion Advisor to deliver exceptional client service, convert walk-ins into loyal clients, and contribute to revenue growth in a luxury environment.

You will collaborate with a diverse sales team, maintain strong product knowledge, and uphold CHANEL's heritage while building lasting relationships through personalized service, repairs coordination, and proactive outreach.

Qualifications

• Minimum 3 years of related experience.
• High School Diploma required.
• Ability to lift 15 lbs and work a flexible schedule including late nights, weekends, and some holidays.

Responsibilities

• Lead development of new customers, converting walk-ins to clients and brand ambassadors.
• Optimize client experience with prompt, professional, warm service.
• Build genuine relationships through consistent outreach.
• Exceed client expectations by delivering superior service.
• Manage repairs intake and follow up with clients regarding repairs and alterations.

Skills

Client service

Fashion expertise

Communication skills

Team orientation

Education

High School Diploma

Job description

CHANEL Bal Harbour is hiring a Fashion Advisor to deliver exceptional client service, convert walk-ins into loyal clients, and contribute to revenue growth in a luxury environment.

You will collaborate with a diverse sales team, maintain strong product knowledge, and uphold CHANEL's heritage while building lasting relationships through personalized service, repairs coordination, and proactive outreach.