Luxury Fashion Advisor: Client Experience Lead

Chanel, Inc.; Myrtle Beach (SC); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work options

Wellbeing resources and PTO

401K, pension and other incentives

Comprehensive healthcare offerings

Job summary

CHANEL, Bal Harbour is seeking a Fashion Advisor who excels in client service and fashion expertise. You will deliver a superior service experience, drive client conversion, and foster brand loyalty while collaborating with a diverse sales team and reporting to boutique leadership.

You will nurture relationships, manage alterations follow-up, and exceed client expectations through a warm, professional approach. The role supports a hybrid schedule and emphasizes inclusion, luxury, and heritage.

Qualifications

• Minimum 3 years of related experience.
• Minimum High School Diploma.
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

Skills

Client service

Fashion expertise

Excellent communication

Foreign language skills

Education

High School Diploma

Job description

CHANEL, Bal Harbour is seeking a Fashion Advisor who excels in client service and fashion expertise. You will deliver a superior service experience, drive client conversion, and foster brand loyalty while collaborating with a diverse sales team and reporting to boutique leadership.

You will nurture relationships, manage alterations follow-up, and exceed client expectations through a warm, professional approach. The role supports a hybrid schedule and emphasizes inclusion, luxury, and heritage.