Luxury Fashion Advisor: Elevate Client Experience

Chanel, Inc.; Houston, Northern (TX, KY); Hybrid; USD 41,000 - 45,000; Full time

Benefits offered by this job

Wellbeing days

Paid time off

Health insurance

401K and other incentives

Job summary

CHANEL, Inc. in Houston is seeking a Fashion Advisor who delivers exceptional client service and fashion guidance. You will engage with clients, drive store conversion, and uphold CHANEL’s standards of luxury and inclusivity.

You will work with a diverse sales team, build lasting relationships, manage alterations follow-ups, and contribute to an elevated client experience through thoughtful outreach and product expertise. A commitment to the brand and luxury retail culture is essential.

Qualifications

• 3+ years of related experience in luxury retail.
• Strong client service mindset and fashion knowledge.
• Able to lift up to 15 lbs and work flexible hours.

Responsibilities

• Provide prompt, professional, and courteous service to clients.
• Build genuine client relationships and convert walk-ins to sales.
• Coordinate with leadership to manage repairs and alterations follow-up.
• Lead outreach to develop new customers and brand ambassadors.

Skills

Customer service

Fashion expertise

Excellent communication

Team collaboration

Education

High School Diploma

Job description

CHANEL, Inc. in Houston is seeking a Fashion Advisor who delivers exceptional client service and fashion guidance. You will engage with clients, drive store conversion, and uphold CHANEL’s standards of luxury and inclusivity.

You will work with a diverse sales team, build lasting relationships, manage alterations follow-ups, and contribute to an elevated client experience through thoughtful outreach and product expertise. A commitment to the brand and luxury retail culture is essential.