Luxury F&B Assistant Manager - Guest Experience

Pyramid Global Hospitality; United States; On-site; USD 42,000 - 55,000; Full time

Job summary

Pyramid Global Hospitality, a leading hospitality management company with 200+ hotels and resorts, seeks enthusiastic food and beverage professionals for The Wigwam in Litchfield Park, AZ.

Join a Four Diamond property delivering exceptional guest experiences. Experience in luxury restaurant settings, Micros knowledge, strong customer service, calm decision-making under pressure, and excellent organization are essential.

Qualifications

• Previous experience working at a Restaurant in a luxury hotel and/or full-service resort.
• Knowledge of Micros.
• Ability to make quick decisions in high-stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.

Responsibilities

• Attend weekly meetings, relaying information about upcoming events to staff under supervision.
• Supply information about capabilities and programs to other departments or clients.
• Respond to needs and requests of guests and potential guests.
• Ensure standards of food, beverage and service quality match a first-class operation.
• Implement effective cost controls for food, beverage and labor.
• Utilize systems for inventory, receiving and product utilization.
• Lead by following productivity standards for food & beverage personnel.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Assist with hiring and training programs for food and beverage personnel.
• Assist in other Food and Beverage outlets as needed.
• #IND200

Skills

Customer service

Decision making under pressure

Organizational skills

Communication

Tools

Micros

Job description

Pyramid Global Hospitality, a leading hospitality management company with 200+ hotels and resorts, seeks enthusiastic food and beverage professionals for The Wigwam in Litchfield Park, AZ.

Join a Four Diamond property delivering exceptional guest experiences. Experience in luxury restaurant settings, Micros knowledge, strong customer service, calm decision-making under pressure, and excellent organization are essential.