Luxury Food & Beverage Supervisor — Four-Diamond Resort

BENCHMARK; United States; On-site; USD 48,000 - 64,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Food and Beverage Supervisor for The Wigwam, a luxury resort featuring high‑end service standards. You will lead a proactive team, ensure top quality in food, beverage and service, and support cost controls while upholding brand standards.

Ideal candidates have experience in luxury hotel dining, knowledge of Micros, calm decision‑making under pressure, excellent guest service, and a collaborative, organized approach to hospitality operations.

Qualifications

• Previous experience working at a Restaurant in a luxury hotel and or full service resort.
• Knowledge of Micros.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.

Responsibilities

• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
• Supply information about the capabilities and programs to other departments and clients or potential clients.
• Respond to needs and requests of guests and potential guests.
• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first‑class operation.
• Implement effective cost controls for food, beverage and labor.
• Utilize the systems for inventory, receiving and product utilization (product cost).
• Lead by following the standards of productivity for food & beverage personnel.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Assist with hiring and training programs for food and beverage personnel.
• Assist in the other Food and Beverage outlets in whatever capacity needed.

Skills

Restaurant experience

Customer service

Decision making under pressure

Well organized

Pleasant personality

Tools

Micros

Job description

Pyramid Global Hospitality is seeking a Food and Beverage Supervisor for The Wigwam, a luxury resort featuring high‑end service standards. You will lead a proactive team, ensure top quality in food, beverage and service, and support cost controls while upholding brand standards.

Ideal candidates have experience in luxury hotel dining, knowledge of Micros, calm decision‑making under pressure, excellent guest service, and a collaborative, organized approach to hospitality operations.