Luxury Event & Conference Planning Lead

Landry's; Lake Charles (LA); On-site; USD 52,000 - 72,000; Full time

Job summary

Golden Nugget Lake Charles is seeking a Catering & Conference Planning Manager to coordinate all aspects of function planning for client satisfaction, including recreation, meeting setup, meal functions, and group billing. You will exceed budgeted revenues while controlling payroll and F&B expenses, and liaise across departments to generate repeat business.

Responsibilities include enforcing gaming and hotel regulations, delivering top-tier guest service, maintaining appearance standards, and

Qualifications

• At least four (4) years of progressive experience in a hotel or related field; or a two (2) year college degree and at least three (3) years of related experience; or a four (4) year college degree and two (2) or more years of related experience.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Maintain a high standard of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Respond to guest complaints in a timely manner.
• Manage the function book and adjust space in order to ensure maximum potential revenue.
• Be visible on the floor and assist staff as needed during functions.
• Recruit, select, train, coach, counsel, recognize and retain direct reports who consistently perform actions and behaviors that reinforce excellence in business operations and guest service.

Job description

Golden Nugget Lake Charles is seeking a Catering & Conference Planning Manager to coordinate all aspects of function planning for client satisfaction, including recreation, meeting setup, meal functions, and group billing. You will exceed budgeted revenues while controlling payroll and F&B expenses, and liaise across departments to generate repeat business.

Responsibilities include enforcing gaming and hotel regulations, delivering top-tier guest service, maintaining appearance standards, and