Luxury Estate Manager - Hospitality & Team Leadership

Pocketbook Agency; Amagansett (NY); On-site; USD 158,000 - 193,000; Full time

Job summary

Pocketbook Agency is seeking a Property Manager to oversee a large residential estate on Long Island. You will lead a resort-style team spanning housekeeping, facilities, recreation, culinary, service, and events, ensuring impeccable service and flawless operations.

The ideal candidate brings 5+ years in luxury hospitality or private estate management, a hands-on leadership style, superb communication, and the ability to coordinate seasonal staffing, vendor partnerships, and guest experiences

Qualifications

• 5+ years in luxury hospitality, resort operations, or private estate management.
• Hands-on, approachable leadership style with discretion.
• Experience building service standards, training programs, and protocols.
• Excellent written and verbal communication; highly organized.

Responsibilities

• Oversee day-to-day management and operations of the property.
• Lead a resort-style team across housekeeping, facilities, recreation, culinary, service, and events.
• Mentor staff with ongoing feedback and conduct performance reviews with HR.
• Coordinate seasonal staffing, vendors, and guest event logistics.
• Maintain privacy and protect family preferences during all activities.
• Prepare and adapt operations for family arrivals, events, and travel.

Skills

Luxury hospitality leadership

Team leadership

Operations management

Guest relations

Staff training

Job description

Pocketbook Agency is seeking a Property Manager to oversee a large residential estate on Long Island. You will lead a resort-style team spanning housekeeping, facilities, recreation, culinary, service, and events, ensuring impeccable service and flawless operations.

The ideal candidate brings 5+ years in luxury hospitality or private estate management, a hands-on leadership style, superb communication, and the ability to coordinate seasonal staffing, vendor partnerships, and guest experiences