Estate Manager

StevenDouglas; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

StevenDouglas is seeking a highly experienced Estate Manager to oversee two significant private residences in Manhattan and the Hamptons. This senior role requires 10+ years managing complex UHNW estates and household teams, with duties covering operations, staff leadership, vendor management, and confidentiality.

The role demands discretion, attention to detail, and the ability to uphold five-star service standards across both properties, including coordination of events for high-profile guests

Qualifications

• 10+ years of Estate Management experience within sophisticated UHNW private households.

Responsibilities

• Oversee all daily operations, maintenance and presentation of both residences.
• Manage seasonal opening/closing of the Hamptons property and ensure both homes are maintained to exceptional standards.
• Lead and schedule household staff, including housekeepers, chefs and grounds personnel.
• Establish and maintain consistent five-star service standards across the household.
• Manage contractors, vendors, landscapers, pool services and other specialist providers.
• Oversee renovations, capital projects, property inspections and preventative maintenance.
• Manage household budgets, expenses, invoices and property inventories.
• Oversee smart-home technology, AV, security and other residential systems.
• Coordinate household operations surrounding high-profile events, formal entertaining and private guests.
• Partner with HR on staff onboarding, training, payroll and performance matters.
• Work closely with the Head of Security on property protocols and emergency procedures.
• Maintain strict confidentiality regarding the principals, residences, guests and household activities.

Job description

Please note: this search is specifically for an established Estate Manager with significant experience operating at this level; candidates whose experience is primarily at the Household Manager level will not be considered.

Position Overview

We are seeking a highly experienced Estate Manager to oversee two significant private residences in Manhattan and the Hamptons.

This is a senior-level position requiring 10+ years of experience managing complex UHNW estates and household teams. The residences regularly host high-profile events and distinguished guests, requiring exceptional discretion, attention to detail and consistently high

service standards.

The Estate Manager will take ownership of the day-to-day operation and readiness of both properties, moving seamlessly between Manhattan and the Hamptons.

Key Responsibilities

• Oversee all daily operations, maintenance and presentation of both residences.
• Manage seasonal opening/closing of the Hamptons property and ensure both homes are maintained to exceptional standards.
• Lead and schedule household staff, including housekeepers, chefs and grounds personnel.
• Establish and maintain consistent five-star service standards across the household.
• Manage contractors, vendors, landscapers, pool services and other specialist providers.
• Oversee renovations, capital projects, property inspections and preventative maintenance.
• Manage household budgets, expenses, invoices and property inventories.
• Oversee smart-home technology, AV, security and other residential systems.
• Coordinate household operations surrounding high-profile events, formal entertaining and private guests.
• Partner with HR on staff onboarding, training, payroll and performance matters.
• Work closely with the Head of Security on property protocols and emergency procedures.
• Maintain strict confidentiality regarding the principals, residences, guests and household activities.

Candidate Profile

• 10+ years of Estate Management experience within sophisticated UHNW private households is required.
• Significant experience managing large residences, multiple properties and household teams.
• Strong knowledge of luxury residential operations and five-star private service.
• Experience supporting high-profile principals and significant private entertaining strongly preferred.
• Hands-on, proactive and able to manage multiple competing priorities.
• Exceptional attention to detail, communication and organizational skills.
• Strong technology, budgeting and vendor-management capabilities.
• Polished, discreet and calm under pressure.
• Flexibility and a 24/7 service mentality appropriate for a senior private Estate Manager.