Luxury Interiors & Hospitality Manager — Yacht & Estates

Pocketbook Agency; Miami (FL); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

10 days PTO

Health benefits

401(k)

Job summary

Pocketbook Agency seeks an experienced Interiors & Hospitality Manager to lead interior service across a private residence, yacht, Fisher Island condo, and seasonal Hamptons residence. You will oversee housekeeping, laundry, guest services, and inventory with a hands-on, discreet approach and the ability to switch between boat and land environments.

The role emphasizes hospitality leadership, tall standards, and keen attention to wardrobe, décor, and event support; 75% focus on interiors

Qualifications

• Experience as Chief Stew, Interiors Manager, Butler or 5 star hotel.
• Strong knowledge of formal service, table settings, florals, and wardrobe care.
• Highly detail oriented, maintains estates and yacht to highest standards.
• Strong experience with inventory and expense tracking.
• Experience developing SOPs, checklists and spreadsheets to optimize standards and workflow.
• Discreet, professional, and trustworthy.
• Front-of-house balance between professionalism and personable nature.
• Comfortable working aboard, with children, and on weekend boat days.

Responsibilities

• Oversees and executes all interior service, including housekeeping and laundry operations.
• Maintains exceptional cleanliness and presentation in all guest areas.
• Manages wardrobe organization and family and guest turn-down service.
• Prepares for dining, cocktail and food service, and events.
• Coordinates seasonal décor and floral refreshes aligned with family preferences.
• Handles pre-arrival setups, onboard service, and food and beverage prep.
• Confirms daily guest counts before outings and onboard stays.
• Supports day and weekend trips to Fisher Island and the Bahamas, including deck duties as needed.
• Supervises children for safety onboard and at properties when needed.
• Conducts monthly inventory of provisions, amenities, beverages, and personal care items across yacht and Fisher Island condo.
• Submits weekly order lists to Director of Residences and tracks interior expenses.
• Creates and maintains SOPs and household manuals for staff and guest preferences.
• Partners with Captain and Director of Residences on provision checklists, vessel readiness, and seasonal transitions.
• Oversee housekeeping at Fisher Island and join marina downtime deep cleans.

Skills

Hospitality management

Interior service

Guest services

Inventory control

SOP development

Discretion

Onboard operations

Job description

Pocketbook Agency seeks an experienced Interiors & Hospitality Manager to lead interior service across a private residence, yacht, Fisher Island condo, and seasonal Hamptons residence. You will oversee housekeeping, laundry, guest services, and inventory with a hands-on, discreet approach and the ability to switch between boat and land environments.

The role emphasizes hospitality leadership, tall standards, and keen attention to wardrobe, décor, and event support; 75% focus on interiors