Luxury E-Commerce Coordinator - Hybrid & Growth

Watches of Switzerland Group PLC; Florida; Hybrid; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Life Insurance

Disability Insurance

Comprehensive training

Career growth potential

Staff purchase discounts

Job summary

Watches of Switzerland Group PLC is seeking an E-Commerce Coordinator to efficiently process ecommerce orders and resolve customer queries. The role requires flexibility to accommodate showroom hours, including evenings and weekends, with some remote work possible.

Ideal candidates will have a two-year college degree in business or related field, strong problem-solving and communication skills, and experience with SAP/SAPC. Knowledge of luxury retail and brands is preferred.

Qualifications

• Two-year college degree in business or a relevant field.
• Strong problem-solving and organization skills.
• Excellent written and verbal communication skills.
• Excellent computer skills including Microsoft Office.
• Ability to work retail operational hours, some remote work may be required.
• Luxury retail experience and luxury watch/jewelry brand knowledge is preferred.
• Experience with SAP and SAPC is preferred.

Responsibilities

• Process ecommerce orders in a timely manner.
• Provide prompt resolutions to customer queries or escalate to the appropriate team.
• Support showroom hours, including evenings and weekends as required.
• Collaborate with cross-functional teams to fulfill orders and resolve issues.

Skills

Problem solving

Organization

Written & Verbal Communication

Microsoft Office

SAP

Retail operations hours

Education

Two-year college degree in Business or related field

Tools

SAP

SAPC

Job description

Watches of Switzerland Group PLC is seeking an E-Commerce Coordinator to efficiently process ecommerce orders and resolve customer queries. The role requires flexibility to accommodate showroom hours, including evenings and weekends, with some remote work possible.

Ideal candidates will have a two-year college degree in business or related field, strong problem-solving and communication skills, and experience with SAP/SAPC. Knowledge of luxury retail and brands is preferred.