Luxury Cost Estimator for Jewelry & Watches (SAP)

US04 Richemont North America, Inc.; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401(k) with match

Wellness reimbursement

Paid time off

Volunteer time off

Job summary

Richemont North America, Inc. is hiring a Customer Service Administrator in Fort Worth, TX to manage cost estimates for timepieces, jewelry and premium accessories.

You will work with diagnosticians and report to the Cost Estimate Center supervisor, ensuring brand policy compliance and accurate pricing. The role involves ensuring estimates align with customer requests, and explaining any deviations when suggesting alternative services or parts.

Qualifications

• 2+ years employment in a production based environment preferred.
• Previous SAP experience preferred.
• Customer service experience preferred.

Responsibilities

• Create accurate cost estimates for time pieces and jewelry following brand policies.
• Ensure factory cost estimates reflect customer requests and provide explanations for any deviations.

Skills

Customer service

SAP experience

Tools

SAP

Job description

Richemont North America, Inc. is hiring a Customer Service Administrator in Fort Worth, TX to manage cost estimates for timepieces, jewelry and premium accessories.

You will work with diagnosticians and report to the Cost Estimate Center supervisor, ensuring brand policy compliance and accurate pricing. The role involves ensuring estimates align with customer requests, and explaining any deviations when suggesting alternative services or parts.