Watch Repair Logistics & Quality Administrator

US04 Richemont North America, Inc.; Fort Worth (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Richemont North America, Inc. seeks a Cost Estimate Administrator to perform aesthetic checks and ensure repair quality for watches, clocks, and jewelry.

This role reports to the CS assistant manager and will handle invoicing, customs docs, and component transfers. The position begins at the Richemont Technical Center (RTC) located at 15100 Trinity Boulevard, Suite 300, Fort Worth, TX 76155 on a temporary basis until April 2027, after which relocation within driving distance to the new site is

Qualifications

• 2+ years employment in a production-based environment preferred.
• Previous SAP experience preferred.
• Watchmaking knowledge is a plus.
• Excellent communication skills required.

Responsibilities

• Validate that the proper service was performed on the repair.
• Perform aesthetic checks for completed repairs of watches and clocks.
• Check individual components of the watch.
• Ensure the item is in the same condition or better upon its return to the client.
• Prepare client invoices for finished repairs and ensure payment is collected.
• Create system transfers for return components on finished goods to the main distribution center based on manufacturer guidelines.
• Reconcile repairs from vendors to proper paperwork.
• Assist with audits performed for quality measures as defined by Supervisor/Manager.

Skills

Watchmaking knowledge

Excellent communication skills

SAP experience

Team player

Education

College degree preferred

Tools

SAP

Job description

Richemont North America, Inc. seeks a Cost Estimate Administrator to perform aesthetic checks and ensure repair quality for watches, clocks, and jewelry.

This role reports to the CS assistant manager and will handle invoicing, customs docs, and component transfers. The position begins at the Richemont Technical Center (RTC) located at 15100 Trinity Boulevard, Suite 300, Fort Worth, TX 76155 on a temporary basis until April 2027, after which relocation within driving distance to the new site is