Luxury Convention Services & Events Coordinator

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Fontainebleau Miami Beach is seeking a Convention Services Coordinator to provide administrative support and to sell and service events. Based in our iconic oceanfront hotel, you will assist Convention Services managers, coordinate with catering, and help execute conferences and banquets with precision.

The ideal candidate has at least two years in convention services or hotel operations, five years as an administrative assistant in a high‑volume environment, and excellent customer service,

Qualifications

• High school diploma or equivalent; college degree preferred.
• Minimum two years convention services and/or hotel operations experience.
• Five years as an administrative assistant or office administrator in a high-volume environment; hotel knowledge preferred.

Responsibilities

• Answer phones, take catering inquiries, assist Convention Services managers.
• Coordinate as liaison for the catering department.
• Sell and contract all events for 25 people or less; service all sold events.
• Work with Banquets and Conference Concierge to execute events.
• Organize and maintain the departmental filing system.
• Perform other related duties as assigned.
• Provide exceptional customer service and maintain effective staff relationships.
• Communicate effectively and maintain relationships with staff.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Administrative support

High-volume environment

Relation building

Education

High school diploma or equivalent

College degree preferred

Job description

Fontainebleau Miami Beach is seeking a Convention Services Coordinator to provide administrative support and to sell and service events. Based in our iconic oceanfront hotel, you will assist Convention Services managers, coordinate with catering, and help execute conferences and banquets with precision.

The ideal candidate has at least two years in convention services or hotel operations, five years as an administrative assistant in a high‑volume environment, and excellent customer service,