Luxury Condo Concierge & Owner Services

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

Fontainebleau Miami Beach in sunny Florida seeks an Owner Services Concierge to join our Team. You will perform a wide range of duties relating to owner arrivals, requests, concierge services and condo operations administrative tasks.

Responsibilities include handling bookings, arrivals/departures, maintaining filing systems, providing concierge services to owners and their guests, and communicating professionally with owners and other departments.

Qualifications

• High school education or equivalent; college degree preferred.
• Experience in Concierge/Front Desk is preferred but not required.
• Provide concierge and owner services to owners and guests.

Responsibilities

• Handle bookings of owner reservations and confirmations.
• Handling of owner arrivals, departures, complaints, traces and requests.
• Organize and maintain the departmental filing system and office equipment.
• Provide concierge services to owners and their guests.
• Correspond and communicate in a professional manner with owners and other departments.
• Monitor the Owners lounge to insure it is kept according to service standards.
• Well organized and demonstrated strong problem solving skills.
• Ability to communicate effectively and establish and maintain effective working relationships with staff.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or equivalent

College degree preferred

Job description

Fontainebleau Miami Beach in sunny Florida seeks an Owner Services Concierge to join our Team. You will perform a wide range of duties relating to owner arrivals, requests, concierge services and condo operations administrative tasks.

Responsibilities include handling bookings, arrivals/departures, maintaining filing systems, providing concierge services to owners and their guests, and communicating professionally with owners and other departments.