Convention Services | Event Coordinator

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Fontainebleau Miami Beach is seeking a Convention Services Coordinator to provide administrative support and to sell and service events. Based in our iconic oceanfront hotel, you will assist Convention Services managers, coordinate with catering, and help execute conferences and banquets with precision.

The ideal candidate has at least two years in convention services or hotel operations, five years as an administrative assistant in a high‑volume environment, and excellent customer service,

Qualifications

• High school diploma or equivalent; college degree preferred.
• Minimum two years convention services and/or hotel operations experience.
• Five years as an administrative assistant or office administrator in a high-volume environment; hotel knowledge preferred.

Responsibilities

• Answer phones, take catering inquiries, assist Convention Services managers.
• Coordinate as liaison for the catering department.
• Sell and contract all events for 25 people or less; service all sold events.
• Work with Banquets and Conference Concierge to execute events.
• Organize and maintain the departmental filing system.
• Perform other related duties as assigned.
• Provide exceptional customer service and maintain effective staff relationships.
• Communicate effectively and maintain relationships with staff.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Administrative support

High-volume environment

Relation building

Education

High school diploma or equivalent

College degree preferred

Job description

\"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART.\"

• Morris Lapidus

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

The Convention Services Coordinator performs a wide variety of administrative and secreterial tasks, as well as selling and servicing Convention events.

Examples of Duties, includes but is not limited to the following

• Administrative support including answering phones, taking catering inquiries, assisting Convention Services managers.


• Administrative coordinator and liason for the catering department.


• Sell and contract all events for (25) people or less. Service all sold events.


• Work with Banquets and Conference Concierge executing events.


• Organize and maintain the departmental filing system.


• Perform other related duties as assigned.


• Exceptional customer service skills, superior interpersonal skills with an acute sense of detail.


• Ability to communicate effectively and establish and maintain effective working relationships with staff.


• Minimum of two years convention services and or hotel operations experience.


• Five (5) years experience as an administrative assistant or office administrator with increasing responsibilities in a high volume environment. Hotel knowledge preferred.


• High school education or equivalent. College degree preferred.