Community Concierge & Front Desk Associate

Aam Llc; Gilbert, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Adora Trails HOA in Gilbert, AZ is seeking a dedicated receptionist to support the Community Manager by handling front desk duties, answering calls, and greeting residents and visitors. The role emphasizes outstanding customer service and professional communication in a fast-paced HOA environment.

Primary responsibilities include coordinating with staff, filtering calls, and assisting with administrative tasks while maintaining a welcoming, organized reception area.

Qualifications

• High school diploma or GED required.
• 2+ years in receptionist, administrative support, or customer service in an office environment.

Responsibilities

• Provides direct receptionist support to on-site property needs with high-quality customer service to callers, visitors, and vendors.
• Partner with Administrative Support and On-site Community Manager to manage front reception and inbound calls; assist with administrative projects.
• Filter inbound calls to determine direction and respond to needs.
• Greet visitors and homeowners; determine immediate needs.
• Assist with event setup and breakdown as needed.
• Perform other related duties as directed.

Skills

Customer service

Communication

Multitasking

Organization

Teamwork

Flexibility

Self-motivation

Education

High School diploma or GED

Tools

MS Office

Job description

Adora Trails HOA in Gilbert, AZ is seeking a dedicated receptionist to support the Community Manager by handling front desk duties, answering calls, and greeting residents and visitors. The role emphasizes outstanding customer service and professional communication in a fast-paced HOA environment.

Primary responsibilities include coordinating with staff, filtering calls, and assisting with administrative tasks while maintaining a welcoming, organized reception area.