Luxury Concierge: White-Glove Guest Experience

The Collection, Inc.; Coral Gables (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

The Collection, Inc. in Coral Gables is seeking a passionate Concierge Superstar who thrives in a fast-paced luxury environment. You will welcome clients and deliver exceptional five-star service, ensuring a memorable experience from arrival to departure.

With responsibilities including client check-in, appointment coordination, and maintaining hospitality standards, the ideal candidate has 2-5 years of customer service experience in luxury settings and is bilingual in English and Spanish.

Qualifications

• 2-5 years of experience in customer service within a luxury environment.
• Professionalism, polished demeanor, and a smile at all times.
• Ability to thrive in high-energy environments and handle stress gracefully.

Responsibilities

• Welcome clients and provide a luxurious first impression.
• Coordinate communications for a seamless customer experience.
• Maintain an immaculate lobby and hospitality spaces.

Skills

Five-Star Concierge Service

Luxury Client Relations

Professional Communication

Attention to Detail

Customer Relationship Management (CRM)

Bilingual in English and Spanish

Tools

MS Word

Excel

Outlook

Job description

The Collection, Inc. in Coral Gables is seeking a passionate Concierge Superstar who thrives in a fast-paced luxury environment. You will welcome clients and deliver exceptional five-star service, ensuring a memorable experience from arrival to departure.

With responsibilities including client check-in, appointment coordination, and maintaining hospitality standards, the ideal candidate has 2-5 years of customer service experience in luxury settings and is bilingual in English and Spanish.