Luxury Concierge (Overnight/Weekend) – Part-Time

Worth Ross Management Company, Inc.; Austin (TX); On-site; USD 25,000 - 33,000; Part time

Job summary

Worth Ross Management Company, Inc. is seeking a polished Concierge for our luxury multifamily community in Downtown Austin. This part-time role covers weekends and an overnight shift (12:00 AM - 8:00 AM), greeting residents, guests, and vendors and ensuring privacy and exceptional service.

You will manage building access, assist with resident requests, and maintain professional standards in a fast-paced, high-touch environment, including documentation and coordination with vendors.

Qualifications

• High school diploma or equivalent required.
• Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions, requests, and coordination of authorized vendor access.
• Maintain confidentiality and uphold resident privacy at all times.
• Respond effectively to resident concerns and emergency situations, escalating when needed.
• Log daily activity, packages, and deliveries accurately in BuildingLink.
• Contribute ideas to enhance services and improve the resident experience.
• Support resident relations through timely follow-up and issue resolution.

Skills

Customer service

Hospitality knowledge

Communication skills

Attention to detail

Tech literacy

Discretion

Flexibility

Education

High school diploma

Tools

BuildingLink

Property management systems

Job description

Worth Ross Management Company, Inc. is seeking a polished Concierge for our luxury multifamily community in Downtown Austin. This part-time role covers weekends and an overnight shift (12:00 AM - 8:00 AM), greeting residents, guests, and vendors and ensuring privacy and exceptional service.

You will manage building access, assist with resident requests, and maintain professional standards in a fast-paced, high-touch environment, including documentation and coordination with vendors.