Luxury Concierge: Front Desk & Resident Services (Weekend)

RISE Association Management Group; Houston (TX); On-site; USD 22,000 - 23,000; Part time

Job summary

RISE Association Management Group is seeking a polished Concierge for our luxury high-rise condominium team in Houston. You will be the first point of contact for residents and guests, ensuring a welcoming experience, smooth daily operations, and outstanding customer service.

Responsibilities include greeting residents, managing front desk operations, handling mail and packages, and coordinating with leadership to resolve resident concerns promptly.

Qualifications

• High School Diploma or equivalency required; Bachelor’s in Hospitality Management preferred.
• 1 year of luxury hospitality or property management experience is preferred.

Responsibilities

• Greet and assist residents and guests with professionalism and warmth.
• Manage Front Desk operations, including access control, visitor management, and security monitoring.
• Handle mail, packages, reservations, and resident requests.
• Conduct daily property walkthroughs and report maintenance or housekeeping needs.
• Maintain knowledge of community amenities and local services to enhance the resident experience.
• Complete reports, document incidents, and support administrative needs.
• Collaborate with leadership to address and resolve resident concerns promptly.

Skills

Verbal communication

Written communication

Organizational skills

Team player

Microsoft Office

Education

High School Diploma or equivalent

Bachelor’s in Hospitality Management

Tools

Information Systems

Job description

RISE Association Management Group is seeking a polished Concierge for our luxury high-rise condominium team in Houston. You will be the first point of contact for residents and guests, ensuring a welcoming experience, smooth daily operations, and outstanding customer service.

Responsibilities include greeting residents, managing front desk operations, handling mail and packages, and coordinating with leadership to resolve resident concerns promptly.