Luxury High-Rise Concierge – Resident Experience

Rise Association Management Group; Houston (TX); On-site; USD 22,000 - 23,000; Part time

Job summary

RISE Association Management Group is seeking a polished Concierge for our luxury high-rise condominium team in Houston. You will be the first point of contact for residents and guests, delivering a welcoming experience and outstanding customer service.

You will manage front desk operations, handle mail and packages, and assist with daily property needs. We value a professional demeanor, strong communication, and a team-driven attitude to ensure exceptional resident satisfaction.

Qualifications

• High School Diploma or equivalency required.
• Bachelor’s in Hospitality Management preferred.
• A minimum of one year of high-end/luxury hospitality or property management experience is preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Friendly and courteous, able to work with a variety of people.
• Must be a team player with a strong work ethic.
• Proficiency in Microsoft Office and Information Systems.

Responsibilities

• Greet and assist residents and guests with professionalism and warmth.
• Manage Front Desk operations, including access control, visitor management, and security monitoring.
• Handle mail, packages, reservations, and resident requests.
• Conduct daily property walkthroughs and report maintenance or housekeeping needs.
• Maintain knowledge of community amenities and local services to enhance the resident experience.
• Complete reports, document incidents, and support administrative needs.
• Collaborate with leadership to address and resolve resident concerns promptly.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Team player

Education

High School Diploma or equivalent

Bachelor’s in Hospitality Management preferred

Tools

Microsoft Office

Information Systems

Job description

RISE Association Management Group is seeking a polished Concierge for our luxury high-rise condominium team in Houston. You will be the first point of contact for residents and guests, delivering a welcoming experience and outstanding customer service.

You will manage front desk operations, handle mail and packages, and assist with daily property needs. We value a professional demeanor, strong communication, and a team-driven attitude to ensure exceptional resident satisfaction.