Concierge (Part-Time) New Houston, Texas, United States

Rise Association Management Group; Houston (TX); On-site; USD 22,000 - 23,000; Part time

Job summary

RISE Association Management Group is seeking a polished Concierge for our luxury high-rise condominium team in Houston. You will be the first point of contact for residents and guests, delivering a welcoming experience and outstanding customer service.

You will manage front desk operations, handle mail and packages, and assist with daily property needs. We value a professional demeanor, strong communication, and a team-driven attitude to ensure exceptional resident satisfaction.

Qualifications

• High School Diploma or equivalency required.
• Bachelor’s in Hospitality Management preferred.
• A minimum of one year of high-end/luxury hospitality or property management experience is preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Friendly and courteous, able to work with a variety of people.
• Must be a team player with a strong work ethic.
• Proficiency in Microsoft Office and Information Systems.

Responsibilities

• Greet and assist residents and guests with professionalism and warmth.
• Manage Front Desk operations, including access control, visitor management, and security monitoring.
• Handle mail, packages, reservations, and resident requests.
• Conduct daily property walkthroughs and report maintenance or housekeeping needs.
• Maintain knowledge of community amenities and local services to enhance the resident experience.
• Complete reports, document incidents, and support administrative needs.
• Collaborate with leadership to address and resolve resident concerns promptly.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Team player

Education

High School Diploma or equivalent

Bachelor’s in Hospitality Management preferred

Tools

Microsoft Office

Information Systems

Job description

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management. Together, we’re capable of so much more. Together, we RISE.

Our Core Values:

• Honoring Commitments
• Precision
• Stewardship
• Being a Great Partner
• Inspire Others with Your Attitude
• Finding A Way, despite any obstacles
• Taking Ownership

Location: 77004
Pay Range: $16.00 - $17.00 per hour
Employment Status: Part-Time

Position Overview

We’re looking for a polished and service-driven Concierge to join our luxury high-rise condominium team. As the first point of contact for residents and guests, this role ensures a welcoming experience, smooth daily operations, and outstanding customer service.

Key Responsibilities

• Greet and assist residents and guests with professionalism and warmth.
• Manage Front Desk operations, including access control, visitor management, and security monitoring.
• Handle mail, packages, reservations, and resident requests.
• Conduct daily property walkthroughs and report maintenance or housekeeping needs.
• Maintain knowledge of community amenities and local services to enhance the resident experience.
• Complete reports, document incidents, and support administrative needs.
• Collaborate with leadership to address and resolve resident concerns promptly.

Required Skills and Qualifications

• Experience:
  • High School Diploma or equivalency required; Bachelor’s in Hospitality Management preferred.
  • A minimum of one year of high-end/luxury hospitality or property management experience is preferred.
• Skills:
  • Must possess excellent verbal and written communication skills.
  • Must possess strong organizational skills with the ability to effectively manage multiple priorities at once.
  • Must be friendly and courteous, and enjoy working with a variety of people while maintaining a professional demeanor.
  • Must be a team player with a strong work ethic.
  • Proficiency in Microsoft Office and Information Systems.
• Other Requirements:
  • Ability to lift 30-50 pounds.
  • Ability to work in an upright standing or sitting position for long periods of time.

Schedule

• Looking for someone available for one of the three shifts:
  • Saturday and Sunday, 8:00 AM - 4:00 PM
  • Saturday and Sunday, 4:00 PM - 12:00 AM
  • Saturday and Sunday, 12:00 AM - 8:00 AM

Why Join Rise AMG?

At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.