Luxury Concierge - Evening Shift at Upscale Downtown Condos

WRMC, Inc.; Austin (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

EAP

Identity theft protection

Pet insurance

Retirement

PTO

Job summary

Worth Ross Management Company (WRMC) is seeking a polished Concierge for our luxury Downtown Austin community. You will greet residents, guests, and vendors, manage access, and deliver elevated service with discretion.

You thrive in a fast-paced, high-touch environment, maintain confidentiality, and coordinate with vendors while ensuring privacy and exceptional resident experiences. Strong communication and a professional demeanor are essential.

Qualifications

• High school diploma or equivalent required.
• Prior hospitality or concierge experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet residents, guests, and vendors.
• Manage building access and check-ins.
• Assist residents with questions and coordinate vendor access.
• Maintain confidentiality and resident privacy at all times.
• Respond to resident concerns and emergencies as needed.
• Log daily activity, packages, and deliveries.
• Contribute ideas to improve resident experience.
• Follow up to resolve issues promptly.

Skills

Customer service

Hospitality

Communication

Multitasking

Discretion

Education

High school diploma or equivalent

Tools

Property management systems

Job description

Worth Ross Management Company (WRMC) is seeking a polished Concierge for our luxury Downtown Austin community. You will greet residents, guests, and vendors, manage access, and deliver elevated service with discretion.

You thrive in a fast-paced, high-touch environment, maintain confidentiality, and coordinate with vendors while ensuring privacy and exceptional resident experiences. Strong communication and a professional demeanor are essential.