Luxury Concierge — Elevate Resident Experience

Wrmc,-Inc.; Austin (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short term disability (STD)

Long term disability (LTD)

Employee assistance program (EAP)

Identity theft protection

Pet insurance

Retirement

Paid Time Off (PTO)

Job summary

Worth Ross Management Company (WRMC) is seeking a polished Concierge for a luxury multifamily community in Downtown Austin. You will greet residents, guests, and vendors, manage access, and provide discreet, high-touch service. This full-time afternoon shift runs 3:30 PM to 12:00 AM, five days a week with one weekend day.

Ideal candidates have hospitality experience and a passion for impeccable guest experiences. Join a team that values professionalism, attention to detail, and resident privacy.

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality, luxury residential, concierge, or customer service preferred.
• Customer-focused with strong communication and discretion.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions, requests, and vendor access coordination.
• Maintain confidentiality and uphold resident privacy.
• Respond to resident concerns and emergencies, escalating when needed.
• Log daily activity, packages, and deliveries in BuildingLink.

Skills

Customer service

Hospitality knowledge

Communication skills

Attention to detail

Discretion

Multitasking

Professionalism

Education

High school diploma or equivalent

Job description

Worth Ross Management Company (WRMC) is seeking a polished Concierge for a luxury multifamily community in Downtown Austin. You will greet residents, guests, and vendors, manage access, and provide discreet, high-touch service. This full-time afternoon shift runs 3:30 PM to 12:00 AM, five days a week with one weekend day.

Ideal candidates have hospitality experience and a passion for impeccable guest experiences. Join a team that values professionalism, attention to detail, and resident privacy.