Luxury Club Concierge - Elevate Guest Experience

Salamander Palm Beach Employer; Florida; On-site; USD 34,000 - 45,000; Full time

Job summary

Salamander Palm Beach Employer seeks a Club Concierge to create a warm, welcome and professional atmosphere for Members and guests at Palm Beach Gardens, FL. You will be the first impression, greet arrivals, answer calls, and direct visitors.

The role emphasizes delivering efficient arrival/departure experiences, assisting with concierge requests, and coordinating reservations with various departments to ensure seamless visits.

Qualifications

• Experience in hospitality or guest services.
• Strong communication and customer service oriented.
• Ability to handle multiple tasks with courtesy.
• Proficiency with common office software.

Responsibilities

• Greet, welcome & acknowledge all guests as they arrive, providing a warm and friendly initial impression; address all Members by name.
• Provide a professional, efficient arrival and departure experience for all guests while creating memorable visits.
• Anticipate and address Member and guest needs.
• Assist Members in all service matters including concierge requests.
• Escort guests to their meeting destinations.
• Manage reservations for requested activities, coordinating with relevant departments to ensure a seamless experience.
• Develop and maintain positive working relationships with others, and support teams to reach common goals.
• Maintain a clean and organized lobby area, ensuring that it reflects a welcoming and professional atmosphere.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Customer service

Problem solving

Education

Some college

Tools

Word

Excel

Outlook

PowerPoint

Job description

Salamander Palm Beach Employer seeks a Club Concierge to create a warm, welcome and professional atmosphere for Members and guests at Palm Beach Gardens, FL. You will be the first impression, greet arrivals, answer calls, and direct visitors.

The role emphasizes delivering efficient arrival/departure experiences, assisting with concierge requests, and coordinating reservations with various departments to ensure seamless visits.