Private Club Concierge: Elevate Member Experience

Plantation Golf and Country Club; Venice (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Plantation Golf & Country Club in Venice, Florida is seeking a friendly, proactive Concierge to welcome members and guests, learn their preferences, and coordinate with Golf, F&B, Membership, Racquets, Fitness, and Administration to deliver a seamless club experience.

The successful candidate will manage reservations, assist with events and dining, handle inquiries with discretion, and contribute to monthly member appreciation initiatives while upholding the club’s standards of warm,

Qualifications

• Previous experience in hospitality, concierge services, private clubs, hotels, or customer service preferred.
• Exceptional interpersonal and communication skills.
• Professional appearance, positive attitude, and welcoming personality.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to handle sensitive member information with professionalism and discretion.
• Proficiency with computers, email, and basic administrative systems.
• Ability to work collaboratively across departments.
• Flexibility to work weekends, holidays, and special events as needed.

Responsibilities

• Warmly greet and welcome members and guests upon arrival, creating a positive first impression.
• Learn members' names, preferences, and interests to personalize service.
• Anticipate needs and identify opportunities to exceed expectations.
• Assist with inquiries, reservations, events, and Club services.
• Coordinate with Golf, Food & Beverage, Membership, Racquets, Fitness, and Administration.
• Document and follow through on member requests and concerns.
• Support Club events and member activities with a proactive approach.

Skills

Interpersonal skills

Communication

Professional appearance

Organizational skills

Multitasking

Discretion

Computer proficiency

Tools

Computers

Job description

Plantation Golf & Country Club in Venice, Florida is seeking a friendly, proactive Concierge to welcome members and guests, learn their preferences, and coordinate with Golf, F&B, Membership, Racquets, Fitness, and Administration to deliver a seamless club experience.

The successful candidate will manage reservations, assist with events and dining, handle inquiries with discretion, and contribute to monthly member appreciation initiatives while upholding the club’s standards of warm,