Luxury Clienteling & Sales Specialist (Keyholder)

St. John Knits; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

St. John Knits is looking for a Wardrobe Specialist-Keyholder in Boston. This role requires a passion for luxury retail and client relationships, contributing to sales goals with a high level of professionalism.

The ideal candidate will have 2-3 years of luxury retail experience, strong relationship selling skills, and a commitment to providing exceptional service to clients. This position also requires flexibility in working hours, including nights and weekends, to support business needs.

Qualifications

• Demonstrated ability to develop new clients and build existing relationships.
• Strong knowledge of luxury brands and client needs.
• Ability to work varied hours including nights and weekends.

Responsibilities

• Provide exceptional service to clients, promoting sales and loyalty programs.
• Maintain client books and ensure store cleanliness and organization.
• Contribute to store sales goals and participate in inventory procedures.

Skills

Relationship Selling Skills

Product Knowledge

Clienteling

Education

2-3 years sales experience in luxury brand retail

Job description

St. John Knits is looking for a Wardrobe Specialist-Keyholder in Boston. This role requires a passion for luxury retail and client relationships, contributing to sales goals with a high level of professionalism.

The ideal candidate will have 2-3 years of luxury retail experience, strong relationship selling skills, and a commitment to providing exceptional service to clients. This position also requires flexibility in working hours, including nights and weekends, to support business needs.