Luxury Client Relations Specialist

Sabceducation; Los Angeles (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Clothing allowance

Paid Time Off

401(k) with company match

Career growth opportunities

Employee discounts and Valentino Exper

Exclusive Valentino experiences

Job summary

Valentino seeks a Client Relations Expert for its Rodeo Drive boutique in Los Angeles. You will cultivate a high-value client book, deliver personalized experiences, and act as Valentino’s ambassador, leveraging strong LA connections to grow the client portfolio.

You will use tools like SAP and CRM platforms to analyze client preferences, drive sales, and coordinate store events. A luxury network and passion for fashion are essential.

Qualifications

• Proven track record in luxury retail sales.
• Established networks in the LA luxury community.
• Ability to drive business via client development and relationship management.

Responsibilities

• Clienteling: build, nurture and manage relationships with high-value clients.
• Analyse client behaviour and trends to inform regional teams.
• Drive personal sales and exceed store targets.
• Demonstrate expert product knowledge and storytelling.
• Ensure operational compliance and use company tools.
• Collaborate on events and city activations.
• Inspire colleagues to elevate clienteling capabilities.

Skills

Client Relationship Management

Luxury Retail Sales

Networking

Tools

SAP

Smart XP

MY-V XP

PRISM

Training App

After Sales App

Job description

Valentino seeks a Client Relations Expert for its Rodeo Drive boutique in Los Angeles. You will cultivate a high-value client book, deliver personalized experiences, and act as Valentino’s ambassador, leveraging strong LA connections to grow the client portfolio.

You will use tools like SAP and CRM platforms to analyze client preferences, drive sales, and coordinate store events. A luxury network and passion for fashion are essential.