Luxury Client Experience Specialist

Moncler; Miami (FL); On-site; USD 33,000 - 37,000; Full time

Job summary

Moncler in Miami is seeking a Client Advisor to deliver exceptional luxury experiences and embody the Moncler Client Promise. You will welcome clients, understand needs, cultivate relationships, and contribute to store performance.

The role requires a minimum of two years in luxury or premium retail, strong communication, and the ability to work with an international client base. Bilingual skills are preferred; join a brand that blends style, service, and culture.

Qualifications

• Minimum of two years of luxury or premium retail experience.
• Experience serving international or multilingual clientele preferred.
• Proven ability to meet sales goals while delivering exceptional client experiences.

Responsibilities

• Welcome every client and deliver a luxury experience aligned with Moncler standards.
• Build long-term client relationships through personalized service and outreach.
• Understand needs and recommend products to enhance the experience.
• Maintain store operations, inventory, and visual standards.
• Use clienteling tools to follow up and drive repeat business.

Skills

Luxury retail experience

Clienteling / relationship building

Multilingual communication

Excellent communication

Team collaboration

Tools

POS systems

Microsoft Office (Word/Excel/Outlook)

Retail technology

Clienteling applications

Job description

Moncler in Miami is seeking a Client Advisor to deliver exceptional luxury experiences and embody the Moncler Client Promise. You will welcome clients, understand needs, cultivate relationships, and contribute to store performance.

The role requires a minimum of two years in luxury or premium retail, strong communication, and the ability to work with an international client base. Bilingual skills are preferred; join a brand that blends style, service, and culture.