Luxury Client Development Manager - SoHo Sales Lead

Ferrari S.p.A.; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

Ferrari Lifestyle in Soho, NY is seeking a Client Development Manager to drive luxury retail initiatives and cultivate high‑value client relationships.

You will lead events, partnerships and VIC engagements, while mentoring staff and maintaining brand standards to exceed sales targets. Strong communication, fashion sense, and strategic planning are essential in this middle-level role based in Manhattan.

Qualifications

• Bachelor’s degree in a related field is preferred but not required.
• Minimum five years retail experience with at least three years in luxury retail.
• Experience working with international brands is a plus.

Responsibilities

• Consistently achieve or exceed monthly and seasonal sales goals, enhancing the business.
• Develop product knowledge and coach selling staff.
• Build a network with VIC/VIP clients to promote loyalty.
• Drive sales through events, activations and partnerships with luxury partners.
• Collaborate with corporate teams to attract and engage high-value clients.
• Track VIC initiatives and adjust strategies to optimize results.
• Organize high-end events and experiences for VICs.
• Stay informed on fashion trends and luxury market developments.
• Partner with Store Director to meet and exceed sales targets.
• Apply brand selling ceremony guidelines to deliver Ferrari service.
• Provide tailor-made advice and anticipate customer requests.
• Foster clienteling and repeat business through in-store activations.
• Resolve service issues quickly and effectively.
• Assist Directors with staff training across selling activities.
• Maintain organized stock rooms and showroom; keep the floor neat and visually appealing.
• Communicate inventory needs to leadership and execute proper register functions.
• Maintain wardrobe standards aligned with the brand and follow policies.

Skills

Customer Focus

Strategic Acumen

Analytical Skills

Excellent Communication

Multi-tasking

Fashion Trends

Planning & Organization

Interpersonal Skills

Initiative

Team Player

Education

Bachelor's degree in related field

Job description

Ferrari Lifestyle in Soho, NY is seeking a Client Development Manager to drive luxury retail initiatives and cultivate high‑value client relationships.

You will lead events, partnerships and VIC engagements, while mentoring staff and maintaining brand standards to exceed sales targets. Strong communication, fashion sense, and strategic planning are essential in this middle-level role based in Manhattan.