VIP Luxury Client Development Lead

Ferrari; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Ferrari Lifestyle is seeking a Client Development Manager in Soho, NY to drive high-value client relationships and elevate the brand in the local and international luxury market. You will lead client acquisition efforts, manage events, and collaborate with store leadership to meet sales objectives.

You will build networks with VIC/VIP clients, partner with external luxury brands, and guide staff with product knowledge and exceptional service standards to reinforce brand loyalty.

Qualifications

• Minimum 5 years retail experience with at least 3 years of retail within luxury segment.
• Bachelor’s degree in related field preferred but not required.
• Experience working with international brands is a plus.

Responsibilities

• Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business.
• Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff.
• Build a network of people who have an impact on local and international luxury business to promote customer loyalty (especially with VIC/VIP).
• Search and discover new opportunities to drive sales through events, activations and collaborations with luxury hotels, fine restaurants, Fashion outlets, personal and private stylists, and/or other external potential partnerships.
• Work with corporate teams and individual stores to create and implement strategies tailored to attract, retain, and engage high-value clients.
• Tracking and analyzing the performance of VIC initiatives, making adjustments as needed to optimize results.
• Organizing and managing high-end events and experiences for VICs, ensuring a seamless and memorable brand experience
• Maintain a keen interest in the fashion industry and market trends
• Partner with Store Director and Associate Store Director on strategies to meet and/or exceed store sales targets
• Customer Service: Develop Ferrari service as a hallmark in Luxury fashion and lead by example with tailor-made advice and wardrobe recommendations.
• Create a culture of clienteling and relationship building amongst the team to drive repeat client business.

Skills

Client development

Relationship building

Sales strategy

Event planning

Luxury retail

Communication skills

Education

Bachelor's degree preferred

Job description

Ferrari Lifestyle is seeking a Client Development Manager in Soho, NY to drive high-value client relationships and elevate the brand in the local and international luxury market. You will lead client acquisition efforts, manage events, and collaborate with store leadership to meet sales objectives.

You will build networks with VIC/VIP clients, partner with external luxury brands, and guide staff with product knowledge and exceptional service standards to reinforce brand loyalty.