Luxury Client Concierge & Relationship Expert

Moncler; California; Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Commission eligible

Medical, dental, vision coverage

Paid holidays

Descripción de la vacante

Moncler seeks a Client Advisor to embody the brand and deliver luxury experiences to a diverse client base in California. You will welcome clients, build relationships, and drive performance while upholding Moncler’s standards of service, grooming, and professionalism.

Reporting to the Client Advisor Manager or Store Manager, you will manage in-store interactions, utilize clienteling tools, and participate in daily operations to ensure a seamless, high-end client experience.

Formación

• Minimum 2 years in luxury premium retail or client-focused experience.
• Experience serving international or multilingual clientele preferred.
• Demonstrated ability to achieve sales goals while delivering exceptional client experiences.

Responsabilidades

• Welcome every client and deliver a luxury experience.
• Build long-term client relationships through personalized service and engagement.
• Achieve sales goals and monitor KPIs including ADT, UPT, and conversion.
• Maintain store merchandising standards and organizational excellence.

Conocimientos

Luxury retail

Clienteling

Multilingual

Communication

Relationship-building

Herramientas

POS systems

Clienteling apps

Microsoft Office

Mobile tools

Descripción del empleo

Moncler seeks a Client Advisor to embody the brand and deliver luxury experiences to a diverse client base in California. You will welcome clients, build relationships, and drive performance while upholding Moncler’s standards of service, grooming, and professionalism.

Reporting to the Client Advisor Manager or Store Manager, you will manage in-store interactions, utilize clienteling tools, and participate in daily operations to ensure a seamless, high-end client experience.