Luxury Client Advisor: Watches & Omnichannel

Brobston Group LLC

Miami (FL)

On-site

USD 40,000 - 70,000

Full time

14 days+

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Job summary

Brobston Group LLC is seeking a Client Advisor for our Aventura store to drive boutique sales and deliver memorable client experiences. The role focuses on achieving individual KPIs through clienteling, omnichannel selling and collaboration with the boutique team.

You will contribute to boutique operations, visual merchandising and aftersales coordination to support overall performance. The candidate should have a minimum of 2 years in luxury retail and strong English communication with a

Qualifications

2+ years of experience in luxury retail, ideally with knowledge or passion for watches.
Strong selling skills and understanding of sales KPIs, clienteling KPIs and digital tools.

Responsibilities

Drive sales on the boutique floor by executing discovery, product presentation and closing techniques.
Build and maintain long-term client relationships through proactive clienteling and appointment management.
Leverage omnichannel touchpoints and digital tools to maximize client engagement and sales opportunities.
Support store operations including inventory, cash handling, security, opening/closing and compliance with retail procedures.
Perform visual merchandising tasks, window animation and product presentation to enhance store experience.
Coordinate aftersales operations and follow through until client return of the product.