Luxury Client Advisor & Relationship Architect

Brobston Group; Honolulu (HI); On-site; USD 50,000 - 70,000; Full time

Job summary

The Brobston Group is seeking a Client Advisor in Honolulu to deliver personalized service to a luxury clientele. You will explore client needs, offer cross-category recommendations, and foster long-term relationships using in-house clienteling tools.

You will work to achieve sales targets, master brand knowledge, and ensure a high standard of service that aligns with the brand promise in a fast-paced luxury environment.

Qualifications

• Previous retail experience preferred, luxury or customer-centric roles.
• Strong sales mindset focused on relationships.
• Excellent communication and interpersonal skills.

Responsibilities

• Achieve individual and team sales objectives and commercial targets.
• Advise clients across the brand and all product categories with tailored recommendations.
• Learn and master brand and product knowledge to enhance client experience.
• Leverage clienteling tools and systems to build and maintain long-term client relationships.
• Deliver a high standard of in-store service consistent with the brand promise.

Skills

Customer service

Communication skills

Relationship building

Retail sales

Tools

Clienteling software

Job description

The Brobston Group is seeking a Client Advisor in Honolulu to deliver personalized service to a luxury clientele. You will explore client needs, offer cross-category recommendations, and foster long-term relationships using in-house clienteling tools.

You will work to achieve sales targets, master brand knowledge, and ensure a high standard of service that aligns with the brand promise in a fast-paced luxury environment.