Luxury Client Advisor: Omnichannel Brand Concierge

Miu Miu; Dallas (Luzerne County); On-site; USD 35,000 - 52,000; Full time

Job summary

Prada Group is seeking a Luxury Retail Ambassador for Miu Miu in the United States. You will guide clients through the brand world, deliver an extraordinary luxury experience, and cultivate lasting relationships while maximizing individual and team sales.

The role requires passion for selling, excellent communication, and a keen interest in fashion. You will represent Prada Group with integrity and contribute to a collaborative and inclusive store environment.

Qualifications

• Experience in building long-lasting client relationships.
• Strong communication and interpersonal skills.
• Interest in luxury fashion and brands.
• Ability to work in a team and independently.
• Knowledge of fashion trends.

Responsibilities

• Place the customer at the center, providing an excellent in-store experience.
• Capture customer data in CRM and develop relationships for personalized service.
• Embrace and promote the Omni Channel mindset.
• Maintain shop floor standards and visual displays per guidelines.
• Drive cross-selling to achieve sales targets and KPIs.
• Stay updated on fashion trends and brand knowledge.
• Handle customer complaints in collaboration with the manager.
• Support a respectful, inclusive work environment.

Skills

Passion for selling

Excellent communication

English required

Team player

Luxury fashion interest

Job description

Prada Group is seeking a Luxury Retail Ambassador for Miu Miu in the United States. You will guide clients through the brand world, deliver an extraordinary luxury experience, and cultivate lasting relationships while maximizing individual and team sales.

The role requires passion for selling, excellent communication, and a keen interest in fashion. You will represent Prada Group with integrity and contribute to a collaborative and inclusive store environment.