Luxury Client Advisor - Made-to-Measure & Styling

JCPenney; Dallas (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney seeks a luxury client advisor to deliver a personalized, high-touch shopping experience. You will understand client lifestyle and wardrobe needs, manage a growing client book, and provide expert guidance on tailoring and style.

Role requires 2+ years in luxury fashion, strong communication, and proficiency with CRM/POS systems. You will assist with Made-to-Measure sales and maintain boutique standards in-store and via appointments.

Qualifications

• 2+ years in luxury fashion, suiting, or high-end retail.
• Proven ability to build and maintain long-term client relationships (clienteling experience required).
• Exceptional communication and presentation skills, with a natural ability to connect with discerning clientele.
• Proficiency in CRM and POS systems; ability to manage and grow a personal client book.

Responsibilities

• Provide a personalized, high-touch experience to every client, understanding their lifestyle, fit preferences, and wardrobe needs.
• Develop and maintain an active client book through relationship building, outreach, and consistent follow-up.
• Offer expert advice on luxury suiting, tailoring, and style coordination to help clients build timeless wardrobes.
• Conduct wardrobe consultations and styling sessions both in-store and by appointment.
• Grow the Made-to-Measure business by cultivating and driving sales of custom clothing through expert client consultation and fit guidance.
• Assist clients in taking measurements and adjusting fit and styling.

Skills

Clienteling

Luxury fashion

Tailoring knowledge

CRM & POS

Sales excellence

Communication

Professional appearance

Tools

CRM systems

Job description

JCPenney seeks a luxury client advisor to deliver a personalized, high-touch shopping experience. You will understand client lifestyle and wardrobe needs, manage a growing client book, and provide expert guidance on tailoring and style.

Role requires 2+ years in luxury fashion, strong communication, and proficiency with CRM/POS systems. You will assist with Made-to-Measure sales and maintain boutique standards in-store and via appointments.