Luxury Client Advisor & Bespoke Stylist

JCPenney; Raleigh (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with company match

Associate discount

Eight paid holidays

Job summary

Catalyst Brands is seeking a sales professional to provide a personalized in-store experience, focusing on luxury suiting, tailoring, and clienteling. You will build a robust client book, deliver expert styling advice, and coordinate fittings for Made-to-Measure products.

Role requires strong communication, relationship-building, and a polished appearance, with flexibility to work retail hours including evenings and weekends. Experience in luxury fashion and CRM/POS proficiency are essential.

Qualifications

• 2+ years of experience in luxury fashion, suiting, or high-end retail.
• Proven ability to build and maintain long-term client relationships (clienteling experience required).
• Exceptional communication and presentation skills with discernment of clientele.
• High attention to detail and a passion for delivering outstanding service.
• Professional, polished appearance and demeanor.
• Proficiency in CRM and POS systems; ability to manage and grow a personal client book.

Responsibilities

• Provide a personalized, high-touch experience to every client, understanding their lifestyle and wardrobe needs.
• Develop and maintain an active client book through relationship building, outreach, and follow-up.
• Offer expert advice on luxury suiting, tailoring, and style coordination for timeless wardrobes.
• Conduct wardrobe consultations and styling sessions in-store and by appointment.
• Grow Made-to-Measure sales through client consultation, measurements, fit evaluation, and styling guidance.

Skills

Clienteling

Luxury fashion

Styling advice

Relationship building

Communication

Professional appearance

Tools

CRM

POS systems

Job description

Catalyst Brands is seeking a sales professional to provide a personalized in-store experience, focusing on luxury suiting, tailoring, and clienteling. You will build a robust client book, deliver expert styling advice, and coordinate fittings for Made-to-Measure products.

Role requires strong communication, relationship-building, and a polished appearance, with flexibility to work retail hours including evenings and weekends. Experience in luxury fashion and CRM/POS proficiency are essential.