Luxury Client Advisor: Handcrafted Experiences

Brobston Group; Dallas (TX); On-site; USD 30,000 - 32,000; Full time

Job summary

Ferragamo in Dallas-North Park is seeking a Full Time Client Advisor to deliver exceptional luxury service. You will build emotionally rich client relationships, understand desires, and use CRM tools to drive personalized shopping experiences and sales performance.

The role emphasizes iconic brand knowledge, flawless communication, and a passion for fashion. In-store teamwork, stock care, and a client-centric approach are essential for success in this fast-paced environment.

Qualifications

• Customer-centric client advisor with a passion for luxury style.
• Strong storytelling and questioning skills to understand client desires.
• Excellent communication with guests and team across floors and CRM.
• Experience in luxury retail settings is a plus.
• Inventory awareness and ability to track stock levels in-store.

Responsibilities

• Demonstrate active leadership on the selling floor to drive sales and team objectives.
• Promote teamwork and collaboration to maintain a positive store environment.
• Assist operations by stocking designated areas and the stock room.
• Create magical client experiences and engage in the selling ceremony to build loyalty.
• Capture customer data in the CRM to nurture relationships and drive cross-selling.

Skills

Client advisor

Storytelling

Empathy

Communication

Inventory tracking

English proficiency

Retail luxury experience

Tools

CRM software

Job description

Ferragamo in Dallas-North Park is seeking a Full Time Client Advisor to deliver exceptional luxury service. You will build emotionally rich client relationships, understand desires, and use CRM tools to drive personalized shopping experiences and sales performance.

The role emphasizes iconic brand knowledge, flawless communication, and a passion for fashion. In-store teamwork, stock care, and a client-centric approach are essential for success in this fast-paced environment.