Luxury Client Advisor - Exclusive Discounts

Loro Piana; Town of East Hampton (NY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Fertility support

Adoption reimbursement

Surrogacy reimbursement

Tuition reimbursement

401K match

Headspace access

Product discount

LVMH discounts

Job summary

Loro Piana is seeking a Client Advisor to join our team in New York, delivering exceptional service to a discerning clientele and driving sales growth while upholding the brand’s luxury standards.

You will build lasting relationships, expand product knowledge, collaborate with colleagues, manage client data, and contribute to a premium in-store experience that reflects Loro Piana’s heritage and craftsmanship.

This role offers comprehensive benefits and opportunities within a prestigious Maison.

Qualifications

• 3+ years of sales experience and luxury retail exposure.
• Proficient in Microsoft Office and SAP.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and drive growth in a team setting.
• Develop product knowledge to facilitate the sales process.
• Collaborate with team to ensure a seamless shopping experience.
• Cultivate and maintain client relationships with after-sales support.
• Collect and update client information to tailor services.
• Actively engage with clients to promote products and drive sales.
• Oversee maintenance of store displays per visual merchandising guidelines.
• Collaborate with leadership to boost sales and operations.
• Identify opportunities for optimizing sales growth and efficiencies.

Skills

Luxury retail sales

Customer service

Teamwork

Problem solving

Relationship building

Communication

Tools

Microsoft Office

SAP

Digital tools

Job description

Loro Piana is seeking a Client Advisor to join our team in New York, delivering exceptional service to a discerning clientele and driving sales growth while upholding the brand’s luxury standards.

You will build lasting relationships, expand product knowledge, collaborate with colleagues, manage client data, and contribute to a premium in-store experience that reflects Loro Piana’s heritage and craftsmanship.

This role offers comprehensive benefits and opportunities within a prestigious Maison.