Luxury Client Advisor — Craft Memorable Customer Experiences

Ferragamo Usa Inc; Los Angeles (CA); On-site; USD 28,000 - 29,000; Full time

Job summary

Ferragamo USA Inc. is seeking a Senior Client Advisor at Beverly Center in Los Angeles. The role focuses on delivering an elevated, handcrafted client experience, nurturing long-term relationships, and driving sales in a luxury retail environment.

You will mentor teammates, uphold brand standards, and utilize CRM to connect with clients. This full-time position requires adaptability to varied hours and a strong teamwork mindset to achieve store goals.

Qualifications

• Passion for style and client experience.
• Ability to understand luxury client needs and upsell.

Responsibilities

• Demonstrate active leadership on the selling floor and drive sales targets.
• Collaborate with peers to achieve results and maintain a positive work environment.
• Assist operations by maintaining stock in selling floor and stock room.
• Create memorable client experiences and personalized connections.
• Promote cross-selling to increase UPT and capture client data in CRM.

Skills

Client advisor

Luxury retail

Storytelling

Inventory tracking

English proficiency

Team player

Communication

Tools

CRM databases

Job description

Ferragamo USA Inc. is seeking a Senior Client Advisor at Beverly Center in Los Angeles. The role focuses on delivering an elevated, handcrafted client experience, nurturing long-term relationships, and driving sales in a luxury retail environment.

You will mentor teammates, uphold brand standards, and utilize CRM to connect with clients. This full-time position requires adaptability to varied hours and a strong teamwork mindset to achieve store goals.