Lead Luxury Client Advisor

FERRAGAMO; Los Angeles (CA); On-site; USD 60,000 - 95,000; Full time

Job summary

Ferragamo USA Inc. is seeking a Senior Client Advisor for our Beverly Center location in Los Angeles.

This role focuses on creating emotionally enriched relationships with clients, nurturing loyalty, and delivering a hand-crafted shopping experience that drives strong sales performance. The Senior Client Advisor will mentor colleagues, uphold brand standards, and promote cross-selling while maintaining CRM data to sustain long-term client connections.

Qualifications

• Senior Client Advisor with a passion for style and luxury clients.
• Strong ability to build emotional, long-term client relationships.
• Proven track record in driving sales and achieving targets.

Responsibilities

• Demonstrate active leadership on the selling floor and drive sales results.
• Collaborate with peers to achieve team objectives with empathy and best practices.
• Create a positive work environment through teamwork and collaboration.
• Assist operations by maintaining stock on the selling floor and in stock rooms.
• Transform client experiences into memorable moments with a hand-crafted approach.

Skills

Customer service

Client relationship building

Communication skills

Storytelling

Sales-driven

Brand knowledge

Tools

CRM software

Inventory tracking

Job description

Ferragamo USA Inc. is seeking a Senior Client Advisor for our Beverly Center location in Los Angeles.

This role focuses on creating emotionally enriched relationships with clients, nurturing loyalty, and delivering a hand-crafted shopping experience that drives strong sales performance. The Senior Client Advisor will mentor colleagues, uphold brand standards, and promote cross-selling while maintaining CRM data to sustain long-term client connections.