Luxury Catering Sales Manager — Events & Revenue

ZAZA HOLDINGS LLC; Austin (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

Hotel ZaZa Austin is seeking a Catering Manager to drive catering and event revenue while delivering elevated guest experiences that embody the ZaZa brand. You will partner with Sales, Operations, Culinary, and Banquets to oversee the full catering process from inquiry to flawless execution.

Ideal candidates are organized, relationship-driven professionals with 2–4 years of catering or luxury hospitality sales experience, ready to manage multiple events and exceed client expectations in a

Qualifications

• Minimum 2–4 years of catering or hotel sales experience.
• Proven track record of meeting or exceeding catering sales goals.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to manage multiple events with strong attention to detail.
• Flexibility to work evenings, weekends, and some holidays.
• Bachelor’s degree in Hospitality Management, Business, or related field preferred (or equivalent experience).

Responsibilities

• Drive catering revenue through prospecting and relationship building.
• Respond to catering inquiries, prepare proposals, and negotiate contracts.
• Plan and coordinate meetings, social events, and corporate functions from booking to execution.
• Collaborate with Culinary, Banquets, and Operations to ensure flawless event execution.
• Serve as main point of contact for clients with personalized service.
• Maintain bookings, forecasts, and revenue records using Delphi/Salesforce or similar systems.
• Lead site tours and client meetings to showcase event spaces and brand experience.
• Develop relationships with repeat clients and vendors.
• Monitor event details including menus, room setups and billing; conduct post-event follow-up.
• Participate in departmental strategy meetings to enhance offerings.

Skills

Relationship building

Negotiation

Sales-driven

Event planning

Customer service

Education

Bachelor’s degree in Hospitality Management, Business, or related field

Tools

Delphi

Salesforce

Job description

Hotel ZaZa Austin is seeking a Catering Manager to drive catering and event revenue while delivering elevated guest experiences that embody the ZaZa brand. You will partner with Sales, Operations, Culinary, and Banquets to oversee the full catering process from inquiry to flawless execution.

Ideal candidates are organized, relationship-driven professionals with 2–4 years of catering or luxury hospitality sales experience, ready to manage multiple events and exceed client expectations in a