Boutique Luxury Catering Sales Lead

Hotel ZaZa; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Bonus plan

PTO & 401K

Health benefits

Onsite parking

Career growth

Impact on events

Job summary

Hotel ZaZa Austin seeks a Catering Manager to drive catering revenue and deliver elevated, personalized guest experiences reflecting the ZaZa brand. You’ll collaborate with Sales, Operations, Culinary, and Banquets to manage the full catering process from inquiry to execution.

The ideal candidate has 2–4 years in catering/hotel sales, strong interpersonal and negotiation skills, and a proven track record of meeting sales goals in a luxury environment. Evening/weekend availability is required.

Qualifications

• Minimum 2–4 years of catering or hotel sales experience.
• Bachelor’s degree preferred (or equivalent experience).
• Proficiency in sales and event management systems (Delphi experience preferred).
• Flexible schedule including evenings, weekends, and select holidays.

Responsibilities

• Drive catering revenue through proactive prospecting, relationship building, and strategic account management.
• Respond to catering inquiries, prepare proposals, and negotiate contracts.
• Plan and coordinate meetings, social events, corporate functions, and special activations from booking through execution.
• Collaborate with Culinary, Banquets, and Operations for seamless execution and guest satisfaction.
• Serve as primary contact for clients with personalized service and creative solutions.
• Maintain records of bookings, forecasts, and revenue using Delphi/Salesforce or other systems.
• Meet or exceed monthly, quarterly, and annual catering sales goals.
• Conduct site tours and client meetings to showcase event spaces and brand experience.
• Develop relationships with repeat clients, vendors, and local community partners.
• Monitor event details including menus, room setups, billing accuracy, and post-event follow up.
• Participate in departmental strategy meetings to enhance catering offerings.

Skills

Relationship building

Negotiation skills

Event management

Organizational skills

Communication skills

Education

Bachelor’s degree in Hospitality Management, Business, or related field

Tools

Delphi

Salesforce

Job description

Hotel ZaZa Austin seeks a Catering Manager to drive catering revenue and deliver elevated, personalized guest experiences reflecting the ZaZa brand. You’ll collaborate with Sales, Operations, Culinary, and Banquets to manage the full catering process from inquiry to execution.

The ideal candidate has 2–4 years in catering/hotel sales, strong interpersonal and negotiation skills, and a proven track record of meeting sales goals in a luxury environment. Evening/weekend availability is required.