Luxury Car Sales Consultant (New & Used) - Commission

Group 1 Automotive; Shreveport (LA); Hybrid; USD 45,000 - 167,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off and holiday pay

Employee vehicle purchase program

Career advancement opportunities

Job summary

Mercedes-Benz of Shreveport seeks driven, customer-focused sales consultants to deliver a luxury automotive buying experience for new and pre-owned Mercedes-Benz vehicles. You will build relationships, understand customer needs, and guide buyers through the selection process.

Responsibilities include greetings, demonstrations, test drives, explaining features and financing options, maintaining product knowledge, following up with prospects, and collaborating with management, finance, and service

Qualifications

• Previous automotive sales experience is a plus.
• Experience in luxury retail, hospitality, or customer service is a plus.
• Proven ability to meet or exceed sales goals.
• CRM experience and strong follow-up skills.

Responsibilities

• Greet customers promptly and professionally in the showroom and on the dealership lot.
• Build rapport with customers to understand their vehicle needs, preferences, and budget.
• Present and demonstrate new and pre-owned Mercedes-Benz vehicles and other inventory options.
• Conduct vehicle walkarounds and test drives.
• Explain vehicle features, benefits, technology, and financing options.
• Maintain thorough knowledge of all new and used inventory.
• Follow up with prospective customers through phone, email, text, and CRM tools.
• Generate sales opportunities through referrals, networking, and prospecting efforts.
• Negotiate and close vehicle sales while ensuring a premium customer experience.
• Meet or exceed established sales, customer satisfaction, and dealership performance goals.
• Maintain accurate customer records and sales documentation.
• Collaborate with management, finance, and service departments to ensure a seamless purchase experience.
• Participate in dealership events, sales training, and community outreach activities.

Skills

CRM experience

Follow-up skills

Communication skills

Bilingual abilities

Education

High school diploma or equivalent

Tools

CRM software

Job description

Mercedes-Benz of Shreveport seeks driven, customer-focused sales consultants to deliver a luxury automotive buying experience for new and pre-owned Mercedes-Benz vehicles. You will build relationships, understand customer needs, and guide buyers through the selection process.

Responsibilities include greetings, demonstrations, test drives, explaining features and financing options, maintaining product knowledge, following up with prospects, and collaborating with management, finance, and service