Luxury Brand Team Lead: Client Experience

FashionUnited; San Diego (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Prada Group in San Diego seeks a Store Manager to lead a premium team and drive business performance in a vibrant luxury environment. You will steer sales strategies, coach staff, and ensure an exceptional client journey that builds lasting relationships with high-end clients.

Focused on fashion excellence, you will analyze product performance, optimize visual standards, and uphold Prada's standards in all customer interactions while fostering a collaborative, high-energy store culture.

Qualifications

• Experience leading a luxury brand retail team.
• Proven ability to drive sales targets and customer satisfaction.
• Strong leadership and people management skills.

Responsibilities

• Lead store team to exceed financial targets and sales performance.
• Drive exceptional client journeys and loyalty.
• Manage client relationships and after-sales experiences.
• Coach and develop staff, mapping market opportunities.
• Ensure store operations comply with company standards.

Skills

Luxury retail leadership

Sales leadership

Client relationship management

Analytical skills

Excellent communication

Team coaching

Tools

CRM systems

POS systems

IT & digital tools

Job description

Prada Group in San Diego seeks a Store Manager to lead a premium team and drive business performance in a vibrant luxury environment. You will steer sales strategies, coach staff, and ensure an exceptional client journey that builds lasting relationships with high-end clients.

Focused on fashion excellence, you will analyze product performance, optimize visual standards, and uphold Prada's standards in all customer interactions while fostering a collaborative, high-energy store culture.