Luxury Brand Sales Lead — Customer Experience

LVMH; Clarksburg (MD); Sur place; USD 24 796 - 28 929; Plein temps

Avantages offerts par ce poste

401k matching

Employee discounts

Paid holidays

Résumé du poste

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Clarksburg Premium Outlet in Clarksburg, Maryland. The Sales Supervisor will support Management with daily store operations, driving sales, delivering an exceptional customer experience, and coaching the team.

Responsibilities include leading the sales floor, building client relationships, maintaining store standards, and implementing company policies.

Qualifications

• 3+ years’ experience in retail or related role focusing on customer service.
• Prior leadership experience preferred.
• Experience in generating sales and developing client relationships.
• Excellent verbal and written communication skills.

Responsabilités

• Consistently achieve or exceed individual and store sales and KPI targets.
• Lead the sales floor to deliver an exceptional customer experience with a customer-first mindset.
• Keep the store guest-ready and welcoming for clients.
• Build sales by acting as a styling expert with knowledge of trends and products.
• Follow up with clients and drive repeat business; maintain client relationships.

Connaissances

Retail experience

Leadership experience

Customer service

Sales generation

Communication skills

Flexible schedule

Outils

POS system

Microsoft Office

Description du poste

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Clarksburg Premium Outlet in Clarksburg, Maryland. The Sales Supervisor will support Management with daily store operations, driving sales, delivering an exceptional customer experience, and coaching the team.

Responsibilities include leading the sales floor, building client relationships, maintaining store standards, and implementing company policies.